DRAFT v0.1 — 11 November 2026 — Draft for discussion. Not legal advice. To be reviewed by Nigerian legal counsel before signature or publication.
These Terms apply to every individual account on a Velnova Health hospital portal (for example yourhospital.velnovahealth.com) and to the platform administration console. By signing in, you accept them. The platform is operated by {{COMPANY_LEGAL_NAME}} for your hospital, which authorises and manages your account.
1.1 Your account is personal to you. It carries your name, your role and your hospital tenancy, and actions taken under it are attributed to you in the audit log.
1.2 You are responsible for everything done under your account, except where caused by a failure of the platform itself. If you believe your account has been compromised, tell your hospital administrator immediately.
2.1 Keep your password confidential. Never share it, never write it where others can find it, and never use another person's credentials.
2.2 Shared-workstation (department) terminals. Some departments work from a shared computer signed in with a department login. On such a terminal, your personal PIN is your identity: it selects your own account, your role, and your permissions, and everything you do is recorded against your name.
2.3 Repeated failed sign-in or PIN attempts will lock the credential. Only your hospital administrator (or the platform administrator, for platform accounts) can unlock or reset it.
3.1 Your account works only within your own hospital's portal. You must not attempt to access another hospital's tenancy, data or accounts — including where you also work at another hospital on the platform: work for that hospital is done under the separate account you hold there.
3.2 Access is limited to what your role permits. Do not attempt to bypass role restrictions, security controls or audit logging, and do not copy or export data except through the functions provided for your role and for a legitimate purpose connected with your hospital's care or administration.
5.1 The platform is a tool. Clinical decisions and diagnoses are yours and your hospital's, not the platform's. Reports you sign are your professional work, issued under your own name and registration.
5.2 The image viewer is not certified as a standalone device for primary diagnosis. Use it only as your hospital's clinical governance permits, and verify any measurement or finding you rely on.
5.3 Dictation and any assistive features produce drafts and suggestions only. You must review and correct them before signing; the signed report is your responsibility in full.
6.1 Your hospital administrator may suspend or remove your account at any time. The platform operator may suspend an account or tenancy where necessary to protect the platform, other hospitals, patients, or to comply with law, or for breach of these Terms.
6.2 Suspension does not delete data or affect report verification, which continue under the platform's agreements with your hospital.
7.1 The platform is a cloud service and requires an internet connection; it may be unavailable during maintenance or connectivity failures. Your hospital's agreement with the operator sets out service targets.
7.2 These Terms may be updated; the current version is presented on sign-in, and continued use after an update takes effect is acceptance of it. Material changes will be notified through the portal.
8.1 As between you and the operator, the operator's liability is governed by its agreement with your hospital. Nothing in these Terms removes any professional duty you owe as a clinician.
8.2 These Terms are governed by the laws of the Federal Republic of Nigeria. Questions or problems: your hospital administrator first, or {{CONTACT_EMAIL}}.
Draft v0.1 · 11 November 2026 · Effective for accounts from {{EFFECTIVE_DATE}}.